Switzerland & Europe • Enterprise IT Service Operations
24/7 Support • SLA • Field Service • POS/ATM
Servus IT Support AG

IT Support & Managed Services

Helpdesk, saha servis, bakım anlaşmaları, kurumsal cihaz yaşam döngüsü ve SLA yönetimi.

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10k+Devices Managed
24/7Support Model
EUField Operations
99.9%SLA Governance

Services

Enterprise-grade solutions with field service, lifecycle management and service governance.

Helpdesk & Remote Support

L1/L2/L3 support, incident management, escalation and reporting.

  • Consulting & design
  • Deployment & support
  • Monitoring & reporting

Field Service Dispatch

Technician routing, onsite repair, installation, swap and preventive maintenance.

  • Consulting & design
  • Deployment & support
  • Monitoring & reporting

Outsourcing & Managed Operations

Long-term IT operations, branch IT, asset lifecycle and SLA governance.

  • Consulting & design
  • Deployment & support
  • Monitoring & reporting

Dikkat Çeken Servis ve Teknoloji Görselleri

Müşteriye gerçek saha operasyonu, kurumsal altyapı ve modern teknoloji hizmeti hissi verir.

Data Center & Infrastructure
NOC Monitoring
Payment Systems
Warehouse & Auto-ID
CCTV & Security

Operational Excellence

Servus combines certified technician workflows, central service desk, spare-part logistics, field dispatch and transparent reporting for mission-critical environments.