Switzerland & Europe • Enterprise IT Service Operations
24/7 Support • SLA • Field Service • POS/ATM
Servus IT Support AG

Client Portal & Ticket Tracking

Ticket açma, cihaz seri numarası sorgulama, servis durumu ve RMA takip ekranları.

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10k+Devices Managed
24/7Support Model
EUField Operations
99.9%SLA Governance

Client Portal

Enterprise-grade solutions with field service, lifecycle management and service governance.

Open Ticket

Create service tickets for devices, POS, ATM, network or low-current systems.

  • Consulting & design
  • Deployment & support
  • Monitoring & reporting

Device Tracking

Track serial number, service status, warranty/RMA and technician progress.

  • Consulting & design
  • Deployment & support
  • Monitoring & reporting

SLA Dashboard

Monitor response time, closure time, service levels and reports.

  • Consulting & design
  • Deployment & support
  • Monitoring & reporting

Operational Excellence

Servus combines certified technician workflows, central service desk, spare-part logistics, field dispatch and transparent reporting for mission-critical environments.